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Title
Text copied to clipboard!Technical Analyst
Description
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We are looking for a detail-oriented Technical Analyst to assess the functionality of various IT systems and recommend improvements. The Technical Analyst will be responsible for understanding the needs of the business and translating this into IT requirements. You will work closely with various teams to understand their needs and ensure that the IT systems support these needs. You will also be responsible for troubleshooting and resolving any IT issues that arise. The ideal candidate will have a strong technical background and excellent problem-solving skills. You should be able to work independently and have excellent communication skills, as you will be required to liaise with various teams within the business.
Responsibilities
Text copied to clipboard!- Assessing the functionality of IT systems
- Recommending improvements to IT systems
- Understanding the needs of the business and translating this into IT requirements
- Working closely with various teams to understand their needs
- Ensuring that IT systems support the needs of the business
- Troubleshooting and resolving IT issues
- Maintaining documentation of IT systems and processes
- Training staff on the use of IT systems
- Keeping up to date with the latest IT trends and technologies
- Liaising with vendors and suppliers
Requirements
Text copied to clipboard!- Bachelor's degree in Computer Science or a related field
- Proven experience as a Technical Analyst
- Strong technical background
- Excellent problem-solving skills
- Ability to work independently
- Excellent communication skills
- Strong attention to detail
- Knowledge of the latest IT trends and technologies
- Experience with project management
- Ability to liaise with vendors and suppliers
Potential interview questions
Text copied to clipboard!- Can you describe a time when you had to troubleshoot a complex IT issue?
- How do you stay up-to-date with the latest IT trends and technologies?
- Can you describe a time when you had to translate business needs into IT requirements?
- How do you handle working with multiple teams with varying needs?
- Can you describe a time when you had to train staff on the use of an IT system?