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Title

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Transportation Dispatcher

Description

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We are looking for a highly organized and efficient Transportation Dispatcher to join our team. In this role, you will be responsible for coordinating and managing the schedules of transportation vehicles, ensuring that all deliveries and pickups are made on time. You will also be responsible for communicating with drivers, tracking vehicle locations, and resolving any transportation-related issues that may arise. The ideal candidate for this position is a problem solver with excellent communication skills and the ability to multitask in a fast-paced environment.

Responsibilities

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  • Coordinate and manage the schedules of transportation vehicles
  • Communicate with drivers and track vehicle locations
  • Ensure that all deliveries and pickups are made on time
  • Resolve any transportation-related issues that may arise
  • Maintain accurate records of all transportation activities
  • Monitor and report on transportation costs
  • Ensure compliance with company policies and transportation regulations
  • Coordinate maintenance and repairs of transportation vehicles
  • Train new drivers on company policies and procedures
  • Manage emergency situations and provide timely solutions

Requirements

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  • High school diploma or equivalent
  • Previous experience in a dispatch role is preferred
  • Excellent communication and problem-solving skills
  • Ability to multitask in a fast-paced environment
  • Strong organizational skills and attention to detail
  • Knowledge of transportation regulations and policies
  • Proficiency in dispatch software and GPS systems
  • Ability to work flexible hours, including nights and weekends
  • Ability to handle stressful situations and remain calm under pressure
  • Valid driver's license and clean driving record

Potential interview questions

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  • Can you describe your experience with dispatch software and GPS systems?
  • How do you handle stressful situations and remain calm under pressure?
  • Can you describe a time when you had to coordinate a complex transportation schedule?
  • How do you ensure that all deliveries and pickups are made on time?
  • What strategies do you use to communicate effectively with drivers?