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Title
Text copied to clipboard!Wine Director
Description
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We are looking for a passionate and knowledgeable Wine Director to join our team. The ideal candidate will have extensive experience in the wine industry, a deep understanding of wine regions, varietals, and pairings, and a proven track record of managing wine programs in high-end establishments. As a Wine Director, you will be responsible for curating our wine list, managing inventory, training staff, and ensuring an exceptional wine experience for our guests. You will work closely with our culinary team to create harmonious food and wine pairings and will be expected to stay current with industry trends and emerging wine regions. Your role will also involve hosting wine tastings, events, and dinners, as well as building relationships with wine producers and distributors. The successful candidate will have excellent communication and organizational skills, a keen eye for detail, and a passion for delivering outstanding customer service. If you are a dynamic and enthusiastic wine professional looking to take the next step in your career, we would love to hear from you.
Responsibilities
Text copied to clipboard!- Curate and manage the wine list to ensure a diverse and high-quality selection.
- Oversee wine inventory, including ordering, receiving, and stocking.
- Train and educate staff on wine knowledge, service, and pairings.
- Collaborate with the culinary team to create food and wine pairings.
- Host wine tastings, events, and dinners for guests.
- Build and maintain relationships with wine producers and distributors.
- Stay current with industry trends and emerging wine regions.
- Develop and implement wine sales strategies to increase revenue.
- Ensure compliance with all relevant regulations and licensing requirements.
- Monitor and manage wine program budget and expenses.
- Provide exceptional customer service and address guest inquiries and concerns.
- Create and update wine menus and promotional materials.
- Conduct regular staff training sessions and tastings.
- Maintain a clean and organized wine storage area.
- Analyze sales data and adjust wine offerings accordingly.
- Participate in industry events and trade shows.
- Work with marketing team to promote wine events and offerings.
- Ensure proper wine service standards are followed.
- Handle special requests and private wine consultations for guests.
Requirements
Text copied to clipboard!- Extensive experience in the wine industry, preferably in a high-end establishment.
- Certified Sommelier or equivalent wine certification preferred.
- Deep knowledge of wine regions, varietals, and pairings.
- Proven track record of managing wine programs and inventory.
- Excellent communication and organizational skills.
- Strong customer service skills and a passion for hospitality.
- Ability to work collaboratively with culinary and service teams.
- Proficiency in wine inventory management software.
- Ability to host and present at wine tastings and events.
- Strong network of contacts within the wine industry.
- Ability to stay current with industry trends and emerging wine regions.
- Detail-oriented with a keen eye for quality and presentation.
- Ability to manage a budget and control costs.
- Flexibility to work evenings, weekends, and holidays as needed.
- Ability to lift and carry wine cases and other heavy items.
- Strong problem-solving skills and ability to handle guest inquiries.
- Ability to create and update wine menus and promotional materials.
- Experience in training and educating staff on wine knowledge.
- Ability to analyze sales data and adjust offerings accordingly.
- Passion for wine and a commitment to continuous learning.
Potential interview questions
Text copied to clipboard!- Can you describe your experience managing a wine program in a high-end establishment?
- What wine certifications do you hold, and how have they contributed to your career?
- How do you stay current with industry trends and emerging wine regions?
- Can you provide an example of a successful wine event or tasting you have hosted?
- How do you approach creating food and wine pairings with the culinary team?
- What strategies do you use to manage wine inventory and control costs?
- How do you train and educate staff on wine knowledge and service?
- Can you describe a time when you had to handle a difficult guest inquiry or complaint?
- What is your process for curating and updating a wine list?
- How do you build and maintain relationships with wine producers and distributors?
- Can you provide an example of how you increased wine sales in a previous role?
- How do you ensure compliance with relevant regulations and licensing requirements?
- What software or tools do you use for wine inventory management?
- How do you handle special requests and private wine consultations for guests?
- Can you describe a time when you had to adjust wine offerings based on sales data?
- What is your approach to creating promotional materials for wine events?
- How do you ensure proper wine service standards are followed?
- Can you provide an example of a successful collaboration with a culinary team?
- What do you believe sets a great wine director apart from a good one?
- How do you handle the physical demands of the job, such as lifting and carrying wine cases?