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Title
Text copied to clipboard!Bakery General Manager
Description
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We are looking for a Bakery General Manager to lead and oversee the daily operations of our bakery. This role requires a dynamic and experienced individual who can manage staff, ensure product quality, maintain customer satisfaction, and drive business growth. The ideal candidate will have a strong background in food service management, excellent leadership skills, and a passion for baked goods.
As the Bakery General Manager, you will be responsible for supervising all aspects of the bakery, including production, inventory, staffing, and customer service. You will work closely with bakers, decorators, and front-of-house staff to ensure that all products meet our high standards of quality and presentation. You will also be responsible for managing budgets, ordering supplies, and ensuring compliance with health and safety regulations.
In addition to operational duties, the Bakery General Manager will play a key role in marketing and promoting the bakery. This includes developing seasonal menus, creating promotional campaigns, and engaging with the local community to build brand awareness. You will also be expected to analyze sales data and customer feedback to identify areas for improvement and implement strategies to enhance the customer experience.
The successful candidate will be a proactive problem-solver with strong organizational skills and the ability to multitask in a fast-paced environment. You should be comfortable making decisions independently, managing a diverse team, and handling customer concerns with professionalism and care. Previous experience in a bakery or food service environment is essential, and a background in business management is highly desirable.
This is a full-time position that may require early morning, evening, and weekend shifts. If you are passionate about baking and have the skills to lead a successful team, we encourage you to apply for this exciting opportunity.
Responsibilities
Text copied to clipboard!- Oversee daily bakery operations and staff management
- Ensure high standards of product quality and presentation
- Manage inventory, ordering, and supply chain logistics
- Develop and implement marketing and promotional strategies
- Monitor financial performance and manage budgets
- Ensure compliance with health and safety regulations
- Train, mentor, and evaluate bakery staff
- Handle customer inquiries and resolve complaints
- Coordinate with vendors and suppliers
- Analyze sales data and customer feedback
- Plan and execute seasonal menu changes
- Maintain cleanliness and organization of the bakery
Requirements
Text copied to clipboard!- Proven experience in bakery or food service management
- Strong leadership and team management skills
- Excellent communication and interpersonal abilities
- Knowledge of food safety and sanitation standards
- Ability to manage budgets and financial reports
- Creative problem-solving and decision-making skills
- Flexibility to work early mornings, evenings, and weekends
- Proficiency in inventory and scheduling software
- Customer-focused mindset with attention to detail
- High school diploma or equivalent; culinary or business degree preferred
Potential interview questions
Text copied to clipboard!- Do you have experience managing a bakery or food service team?
- How do you ensure product quality and consistency?
- Describe a time you resolved a customer complaint.
- What strategies have you used to increase bakery sales?
- How do you handle inventory and supply management?
- Are you comfortable working early mornings and weekends?
- What is your approach to training and mentoring staff?
- How do you stay updated on food safety regulations?
- Can you provide an example of a successful promotional campaign you led?
- What software tools have you used for scheduling and inventory?
