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Title
Text copied to clipboard!Barista Supervisor
Description
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We are looking for an enthusiastic and experienced Barista Supervisor to join our dynamic team. The ideal candidate will have a passion for coffee, exceptional customer service skills, and proven leadership abilities. As a Barista Supervisor, you will be responsible for managing daily operations, training and mentoring baristas, maintaining high-quality standards, and ensuring customer satisfaction. You will oversee the preparation and serving of coffee beverages, teas, and other specialty drinks, ensuring consistency and excellence in every cup.
In this role, you will be expected to lead by example, demonstrating excellent barista skills, a positive attitude, and a commitment to teamwork. You will be responsible for scheduling shifts, managing inventory, ordering supplies, and maintaining cleanliness and organization within the café. Additionally, you will handle customer inquiries, resolve complaints effectively, and ensure a welcoming and friendly atmosphere for all guests.
The successful candidate will have strong communication and interpersonal skills, enabling them to effectively train and motivate team members. You will be responsible for conducting regular performance evaluations, providing constructive feedback, and identifying opportunities for professional growth and development within your team. You will also collaborate closely with management to implement new initiatives, promotions, and menu items, contributing to the overall success and growth of the café.
Attention to detail is crucial in this role, as you will be responsible for maintaining quality control standards, ensuring that all beverages and food items meet established guidelines. You will also be responsible for ensuring compliance with health and safety regulations, maintaining accurate records, and conducting regular inspections to uphold cleanliness and hygiene standards.
As a Barista Supervisor, you will play a key role in creating a positive work environment, fostering teamwork, and promoting a culture of excellence and continuous improvement. You will be expected to stay updated on industry trends, new brewing techniques, and innovative beverage recipes, sharing your knowledge and expertise with your team to enhance their skills and capabilities.
We offer a supportive and collaborative work environment, opportunities for career advancement, and competitive compensation. If you are passionate about coffee, dedicated to providing exceptional customer service, and possess strong leadership skills, we encourage you to apply for this exciting opportunity to join our team as a Barista Supervisor.
Responsibilities
Text copied to clipboard!- Supervise daily café operations and ensure smooth workflow.
- Train, mentor, and evaluate barista staff performance.
- Maintain high standards of beverage preparation and customer service.
- Manage inventory, order supplies, and control costs.
- Ensure compliance with health, safety, and hygiene regulations.
- Handle customer inquiries and resolve complaints professionally.
- Collaborate with management to implement new initiatives and promotions.
- Maintain cleanliness and organization of café environment.
Requirements
Text copied to clipboard!- Previous experience as a barista or supervisor in a café environment.
- Strong knowledge of coffee preparation techniques and equipment.
- Excellent leadership, communication, and interpersonal skills.
- Ability to manage inventory and control operational costs.
- Commitment to providing exceptional customer service.
- Flexibility to work various shifts, including weekends and holidays.
- Knowledge of health and safety regulations in food service.
Potential interview questions
Text copied to clipboard!- Can you describe your previous experience supervising a café or coffee shop?
- How do you handle customer complaints or difficult situations?
- What strategies do you use to train and motivate your team?
- How do you ensure consistency and quality in beverage preparation?
- Can you provide an example of how you managed inventory and controlled costs in your previous role?
