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Title

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Bridal Store Assistant Manager

Description

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We are looking for a dedicated and customer-oriented Bridal Store Assistant Manager. The successful candidate will assist the Store Manager in overseeing the daily operations of the store, ensuring that the highest levels of customer service are provided at all times. You will be responsible for assisting in the management of staff, coordinating the store's inventory, and ensuring that the store's sales goals are met. Additionally, you will assist in the planning and execution of bridal shows and events. The ideal candidate will have a passion for the bridal industry and a strong understanding of customer service.

Responsibilities

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  • Assist the Store Manager in managing daily store operations.
  • Ensure high levels of customer satisfaction through excellent service.
  • Maintain outstanding store condition and visual merchandising standards.
  • Assist in the planning and execution of bridal shows and events.
  • Coordinate the store's inventory and ensure that the store is well-stocked.
  • Assist in the recruitment and training of store staff.
  • Monitor and report on store sales goals.
  • Handle customer complaints and issues in a professional manner.
  • Ensure compliance with health and safety regulations.
  • Stay up-to-date with product knowledge and latest bridal trends.

Requirements

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  • Proven experience in retail management, preferably in the bridal industry.
  • Strong understanding of customer service and store operations.
  • Excellent communication and interpersonal skills.
  • Ability to manage and lead a team.
  • Strong organizational and planning skills.
  • Knowledge of the latest bridal trends and products.
  • Ability to handle customer complaints and issues.
  • Proficiency in inventory management software.
  • Ability to work flexible hours, including weekends and holidays.
  • High school diploma or equivalent; Bachelor’s degree in Business Administration or relevant field is a plus.

Potential interview questions

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  • What is your experience in the bridal industry?
  • How would you handle a customer complaint?
  • How do you stay up-to-date with the latest bridal trends?
  • Describe a time when you had to lead a team.
  • How would you handle a situation where the store is running low on a popular product?