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Title

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Cafeteria Supervisor

Description

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We are looking for a Cafeteria Supervisor to manage and oversee the daily operations of our cafeteria. This role is essential in ensuring that food service is delivered efficiently, safely, and in accordance with health regulations and company standards. The Cafeteria Supervisor will be responsible for supervising staff, maintaining inventory, ensuring cleanliness, and providing excellent customer service to all patrons. The ideal candidate will have experience in food service management, strong leadership skills, and a commitment to maintaining high standards of hygiene and food quality. You will be expected to lead by example, train new employees, and ensure that all team members follow proper food handling procedures. Additionally, you will work closely with vendors and suppliers to ensure timely delivery of food and supplies, and manage budgets to control costs without compromising service quality. As a Cafeteria Supervisor, you will also be responsible for scheduling shifts, resolving customer complaints, and implementing policies that promote a positive dining experience. You should be comfortable working in a fast-paced environment and capable of making quick decisions to address any operational issues that arise. This position requires excellent communication and organizational skills, as well as the ability to motivate and manage a diverse team. Familiarity with point-of-sale systems, food safety regulations, and basic accounting practices is also important. If you are passionate about food service and enjoy leading a team to deliver exceptional service, we encourage you to apply for this rewarding opportunity.

Responsibilities

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  • Supervise daily cafeteria operations and staff
  • Ensure compliance with food safety and sanitation regulations
  • Train and mentor cafeteria employees
  • Manage inventory and order supplies as needed
  • Handle customer inquiries and resolve complaints
  • Monitor food quality and presentation
  • Maintain cleanliness and organization of the cafeteria
  • Create staff schedules and manage timekeeping
  • Collaborate with vendors and suppliers
  • Control costs and manage cafeteria budget
  • Implement and enforce company policies
  • Ensure a positive dining experience for all patrons

Requirements

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  • Proven experience in food service or cafeteria management
  • Strong leadership and team management skills
  • Knowledge of food safety and sanitation standards
  • Excellent communication and interpersonal abilities
  • Ability to work in a fast-paced environment
  • Basic understanding of budgeting and inventory control
  • Familiarity with point-of-sale systems
  • High school diploma or equivalent; culinary or hospitality training a plus
  • Ability to stand for long periods and lift up to 25 pounds
  • Flexibility to work various shifts, including weekends and holidays

Potential interview questions

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  • Do you have previous experience managing a cafeteria or food service team?
  • Are you familiar with local food safety and sanitation regulations?
  • Can you describe a time you resolved a customer complaint effectively?
  • What strategies do you use to manage inventory and reduce waste?
  • How do you motivate and train new staff members?
  • Are you comfortable working flexible hours, including weekends?
  • Do you have experience with budgeting and cost control in food service?
  • What point-of-sale systems have you used before?
  • How do you ensure food quality and presentation standards are met?
  • Can you handle high-pressure situations and make quick decisions?