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Title
Text copied to clipboard!Customer Sales Support
Description
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We are looking for a dedicated and customer-oriented individual to join our team as a Customer Sales Support. In this role, you will be responsible for assisting our sales team in providing excellent customer service, processing orders, and handling customer inquiries. You will also be tasked with maintaining customer records, preparing sales reports, and coordinating with other departments to ensure smooth operations. The ideal candidate is a team player who is able to multitask, has excellent communication skills, and is committed to providing outstanding customer service. This is a great opportunity for someone who is looking to grow their career in sales and customer service.
Responsibilities
Text copied to clipboard!- Assisting the sales team in managing customer accounts
- Processing customer orders and handling inquiries
- Maintaining customer records and preparing sales reports
- Coordinating with other departments to ensure smooth operations
- Providing excellent customer service
- Supporting the sales team with administrative tasks
- Handling customer complaints and resolving issues
- Assisting with the preparation of sales presentations and proposals
- Tracking sales targets and performance metrics
- Keeping up-to-date with product knowledge and industry trends
Requirements
Text copied to clipboard!- High school diploma or equivalent
- Previous experience in sales or customer service
- Excellent communication and interpersonal skills
- Ability to multitask and manage time effectively
- Strong organizational and administrative skills
- Proficiency in Microsoft Office Suite
- Ability to work well in a team
- Strong problem-solving skills
- Attention to detail
- Commitment to providing excellent customer service
Potential interview questions
Text copied to clipboard!- Can you describe your experience with customer service?
- How do you handle customer complaints?
- Can you describe a time when you had to multitask?
- How do you stay organized and manage your time effectively?
- Can you describe your experience with Microsoft Office Suite?