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Title

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Digital Marketing Account Manager

Description

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We are looking for a passionate and experienced Digital Marketing Account Manager to join our dynamic team. The ideal candidate will have a strong understanding of digital marketing strategies, excellent communication skills, and the ability to manage multiple client accounts simultaneously. As an account manager, you will be the primary point of contact between the company and its clients, ensuring client satisfaction while achieving marketing performance goals. Your main responsibilities will include managing digital campaigns, analyzing performance, coordinating with internal teams (creative, SEO, paid advertising, etc.), and presenting regular reports to clients. You will need to understand each client’s specific needs and propose customized solutions to maximize their return on investment. You will also play a key role in client retention and identifying growth opportunities. The position requires in-depth knowledge of digital marketing tools such as Google Ads, Facebook Ads Manager, Google Analytics, as well as a good understanding of SEO, content marketing, and marketing automation. Previous experience in an agency or similar environment is highly desirable. We value proactive, organized, and results-oriented individuals. If you enjoy working in a fast-paced, collaborative, and performance-driven environment, this position is for you.

Responsibilities

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  • Manage a portfolio of digital marketing client accounts
  • Develop and execute customized digital marketing strategies
  • Analyze campaign performance and suggest optimizations
  • Maintain regular communication with clients
  • Coordinate internal teams for campaign execution
  • Prepare and present performance reports
  • Identify growth opportunities for clients
  • Ensure client satisfaction and retention
  • Monitor market trends and digital innovations
  • Manage clients’ advertising budgets

Requirements

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  • Degree in marketing, communications, or related field
  • Minimum 2 years of experience in digital marketing or account management
  • Proficiency in Google Ads, Facebook Ads, Google Analytics
  • Excellent written and verbal communication skills
  • Ability to manage multiple projects simultaneously
  • Analytical and results-driven mindset
  • Knowledge of SEO and content marketing
  • Agency experience is a plus
  • Self-motivated and well-organized
  • Fluency in French and English

Potential interview questions

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  • What is your experience in managing client accounts?
  • Which digital marketing tools are you proficient in?
  • How do you handle multiple projects at once?
  • Have you worked in an agency before?
  • How do you measure the success of a digital campaign?
  • How do you handle a difficult client relationship?
  • What is your level of English proficiency?
  • Do you hold any Google Ads or similar certifications?
  • How do you stay updated on digital trends?
  • What is your biggest success in digital marketing?