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Title
Text copied to clipboard!Dispatcher Clerk
Description
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We are looking for a highly organized and efficient Dispatcher Clerk to manage and coordinate our logistics operations. The successful candidate will be responsible for scheduling and dispatching drivers, coordinating with customers, and ensuring that all deliveries are made on time. They will also be responsible for maintaining accurate records, resolving any logistical issues that arise, and ensuring that all safety and compliance standards are met. This role requires excellent communication skills, the ability to multitask, and a strong attention to detail.
Responsibilities
Text copied to clipboard!- Schedule and dispatch drivers to appropriate locations according to customer requests.
- Coordinate with customers to ensure timely delivery of goods.
- Maintain accurate records of all dispatches and deliveries.
- Resolve any logistical issues that arise in a timely manner.
- Ensure that all safety and compliance standards are met.
- Communicate effectively with drivers and customers.
- Monitor and track deliveries using logistics software.
- Coordinate with other departments to ensure smooth operations.
- Prepare reports on dispatch and delivery activities.
- Perform administrative tasks as needed.
Requirements
Text copied to clipboard!- High school diploma or equivalent.
- Previous experience in a dispatch or logistics role.
- Excellent communication skills.
- Strong organizational and multitasking abilities.
- Ability to work in a fast-paced environment.
- Proficiency in logistics software.
- Strong attention to detail.
- Ability to resolve issues effectively and efficiently.
- Knowledge of safety and compliance standards.
- Ability to work independently and as part of a team.
Potential interview questions
Text copied to clipboard!- Describe your previous experience in a dispatch or logistics role.
- How do you handle high-stress situations?
- Describe a time when you had to resolve a logistical issue.
- How do you ensure that all safety and compliance standards are met?
- Describe your experience with logistics software.