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Title

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Donor Relations Manager

Description

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We are looking for a dedicated and experienced Donor Relations Manager to join our team. The successful candidate will be responsible for managing relationships with our donors, ensuring their long-term support. You will be tasked with developing and implementing strategies to increase donor engagement, managing donor recognition programs, and maintaining accurate donor records. You will also be responsible for coordinating fundraising events and campaigns, and communicating with donors about how their contributions are making a difference. The ideal candidate will have a strong background in fundraising or sales, excellent communication skills, and a passion for our organization's mission.

Responsibilities

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  • Develop and implement strategies to increase donor engagement.
  • Manage donor recognition programs.
  • Maintain accurate donor records.
  • Coordinate fundraising events and campaigns.
  • Communicate with donors about how their contributions are making a difference.
  • Identify potential new donors and develop strategies to cultivate those relationships.
  • Work with the marketing team to develop materials related to donor relations.
  • Ensure all donor communications are timely, accurate, and compelling.
  • Prepare regular reports on donor engagement and fundraising outcomes.
  • Work closely with other team members to ensure a coordinated approach to donor relations.

Requirements

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  • Bachelor's degree in a related field.
  • Experience in fundraising or sales.
  • Excellent communication skills.
  • Strong organizational skills and attention to detail.
  • Ability to work independently and as part of a team.
  • Experience with donor database management.
  • Understanding of fundraising best practices and trends.
  • Ability to handle sensitive information with discretion.
  • Strong problem-solving skills.
  • Passion for our organization's mission.

Potential interview questions

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  • Can you describe your experience with donor database management?
  • How would you handle a situation where a major donor was unhappy?
  • Can you talk about a time when you successfully cultivated a relationship with a new donor?
  • What strategies have you found to be most effective for increasing donor engagement?
  • How do you handle sensitive information?