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Title

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General Data Specialist

Description

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We are looking for a general data specialist who can handle a wide range of IT-related tasks and support the organization's technical needs. As a general data specialist, you will work with everything from troubleshooting hardware and software to assisting with data protection, network administration, and user support. You will be a key resource in ensuring our IT systems run smoothly and efficiently, as well as contributing to the improvement of our digital processes. The role requires someone who is flexible, solution-oriented, and has a good understanding of different technical environments. You will collaborate with other IT specialists, users, and departments to identify and solve technical challenges. Tasks include installing and maintaining computers and software, managing networks and security solutions, and training staff in basic IT issues. You are also expected to stay updated on new technologies and suggest improvements to optimize the organization's IT infrastructure. We value initiative, good communication skills, and a willingness to learn new things. If you are someone who enjoys varied tasks and wants to develop within the IT field, this is the position for you.

Responsibilities

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  • Provide technical support to users
  • Install and maintain computers and software
  • Troubleshoot and resolve hardware and software issues
  • Manage network and security solutions
  • Train staff in basic IT matters
  • Document IT processes and routines
  • Participate in IT projects and implementations
  • Suggest improvements to IT infrastructure
  • Monitor system performance and security
  • Stay updated on new technologies

Requirements

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  • Post-secondary education in IT or equivalent experience
  • Good knowledge of Windows and/or Mac OS
  • Experience in network administration
  • Ability to troubleshoot hardware and software
  • Basic knowledge of IT security
  • Good communication skills
  • Problem-solving ability and initiative
  • Ability to work independently and in a team
  • Structured and thorough
  • Willingness to learn new technologies

Potential interview questions

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  • What experience do you have in technical support?
  • Have you worked with network administration before?
  • Can you describe a situation where you solved a complex IT problem?
  • How do you stay updated on new technologies?
  • Which operating systems are you most comfortable with?
  • Do you have experience training others in IT?
  • What security measures do you usually recommend?
  • Can you work under time pressure?
  • What motivates you to work in IT?
  • What IT certifications do you have?