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Title

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Linux Support Specialist

Description

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We are looking for a Linux Support Specialist to join our dynamic IT team. As a Linux Support Specialist, you will be responsible for providing technical support, troubleshooting, and maintenance for Linux-based systems and servers. You will work closely with internal teams and external clients to resolve issues, ensure system stability, and optimize performance. Your role will involve monitoring system health, applying security patches, and assisting with system upgrades and migrations. You will also document solutions, create knowledge base articles, and contribute to process improvements. The ideal candidate will have a strong background in Linux administration, excellent problem-solving skills, and the ability to communicate technical information clearly to both technical and non-technical users. You should be comfortable working in a fast-paced environment, managing multiple priorities, and collaborating with cross-functional teams. Experience with scripting, automation tools, and cloud platforms is highly desirable. If you are passionate about Linux systems and enjoy helping others solve complex technical challenges, we encourage you to apply for this rewarding opportunity.

Responsibilities

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  • Provide technical support for Linux-based systems and servers
  • Monitor system performance and ensure uptime
  • Troubleshoot and resolve hardware, software, and network issues
  • Apply security patches and perform system updates
  • Assist with system upgrades and migrations
  • Document solutions and create knowledge base articles
  • Collaborate with other IT team members and departments
  • Automate routine tasks using scripting languages
  • Participate in on-call rotation for critical incidents
  • Maintain system backups and disaster recovery procedures

Requirements

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  • Proven experience as a Linux administrator or support specialist
  • Strong knowledge of Linux operating systems (e.g., Ubuntu, CentOS, Red Hat)
  • Familiarity with shell scripting and automation tools
  • Understanding of networking concepts and protocols
  • Experience with system monitoring and troubleshooting tools
  • Excellent communication and interpersonal skills
  • Ability to manage multiple tasks and priorities
  • Attention to detail and strong analytical skills
  • Experience with cloud platforms (AWS, Azure, GCP) is a plus
  • Relevant certifications (e.g., RHCSA, CompTIA Linux+) are desirable

Potential interview questions

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  • What experience do you have with Linux system administration?
  • Can you describe a challenging Linux issue you resolved?
  • Which scripting languages are you comfortable using?
  • How do you stay updated on Linux security best practices?
  • Have you worked with cloud platforms? If so, which ones?
  • Describe your approach to troubleshooting system outages.
  • How do you prioritize multiple support requests?
  • What tools do you use for system monitoring and diagnostics?
  • Are you comfortable participating in an on-call rotation?
  • What is your experience with automation in Linux environments?