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Title
Text copied to clipboard!Medical Office Administrator
Description
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We are looking for a highly organized and responsible Medical Office Administrator to manage our healthcare facility. The successful candidate will be responsible for managing patient records, organizing and scheduling appointments, processing insurance claims, managing billing procedures, and coordinating with medical staff to ensure smooth day-to-day operations. They will also be responsible for maintaining a clean and organized office environment, ensuring that all necessary supplies are stocked and available, and managing any patient concerns or complaints. The ideal candidate will have a strong understanding of healthcare procedures, excellent organizational skills, and the ability to handle sensitive patient information with confidentiality and discretion.
Responsibilities
Text copied to clipboard!- Manage patient records and information
- Schedule appointments and procedures
- Process insurance claims and manage billing procedures
- Coordinate with medical staff to ensure smooth operations
- Maintain a clean and organized office environment
- Manage patient concerns and complaints
- Ensure necessary supplies are stocked and available
- Handle sensitive patient information with confidentiality and discretion
- Manage office budget and expenses
- Coordinate with external vendors and service providers
Requirements
Text copied to clipboard!- Bachelor's degree in Healthcare Administration or related field
- Previous experience in a medical office or healthcare facility
- Strong understanding of healthcare procedures and regulations
- Excellent organizational and multitasking skills
- Ability to handle sensitive patient information with confidentiality and discretion
- Strong communication and interpersonal skills
- Proficiency in Microsoft Office and healthcare management software
- Ability to work under pressure and manage stressful situations
- Attention to detail and problem-solving skills
- Knowledge of medical terminology and coding
Potential interview questions
Text copied to clipboard!- How do you handle patient confidentiality?
- Describe a time when you had to manage a difficult patient situation.
- How do you prioritize tasks in a busy medical office?
- What strategies do you use to ensure smooth office operations?
- How do you handle insurance claims and billing procedures?