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Title
Text copied to clipboard!Office Receptionist
Description
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We are looking for a dedicated and organized Office Receptionist to serve as the first point of contact for our clients and visitors. This professional will be responsible for managing the reception area, answering phone calls, scheduling appointments, and providing general administrative support. The ideal candidate should possess excellent communication skills, be courteous, and capable of handling multiple tasks simultaneously, ensuring a welcoming and efficient environment. Additionally, the receptionist must maintain the organization of the reception space, control visitor flow, and collaborate with other teams to ensure smooth office operations. The position requires attention to detail, discretion, and the ability to proactively solve problems. If you are communicative, organized, and enjoy working in a team, this position is for you.
Responsibilities
Text copied to clipboard!- Answer and professionally direct phone calls.
- Greet visitors and clients courteously.
- Manage scheduling of meetings and appointments.
- Maintain organization and cleanliness of the reception area.
- Control access of visitors and employees.
- Perform basic administrative tasks such as filing and correspondence.
- Provide general information about the company and its services.
- Collaborate with other departments to ensure efficient office flow.
- Record and report relevant occurrences to management.
- Assist in coordinating internal events.
Requirements
Text copied to clipboard!- High school diploma; higher education is a plus.
- Previous experience as a receptionist or in customer service.
- Verbal and written communication skills.
- Basic computer knowledge, especially Microsoft Office.
- Organizational skills and multitasking ability.
- Professional demeanor and courtesy.
- Ability to work in a team.
- Discretion and ethics in handling information.
- Flexible working hours.
- Proactivity and problem-solving skills.
Potential interview questions
Text copied to clipboard!- Do you have previous experience as a receptionist?
- Which scheduling systems have you used?
- How do you handle conflict situations in customer service?
- Are you available to work flexible hours?
- How do you organize your daily tasks?
- Describe a situation where you had to deal with a difficult client.
