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Title

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Postal Delivery Worker

Description

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We are looking for a Postal Delivery Worker who will be responsible for the accurate and timely delivery of letters, parcels, and other mail items within a designated area. The role aims to ensure the reliability and efficiency of postal services while maintaining a high level of customer satisfaction. The postal delivery worker interacts with customers on a daily basis, so good communication skills and courteous behavior are essential. The job involves traveling on foot or by vehicle and working in various weather conditions. Tasks include sorting mail, route planning, delivery, and handling delivery confirmations. The worker must be punctual, reliable, and physically fit, as the job often requires extended walking or handling heavier packages. A higher education degree is not necessarily required, but experience in a similar field is an advantage. Good navigation skills and familiarity with maps and digital navigation tools are important. The delivery worker should be able to work independently but also collaborate with other members of the postal team. Accuracy, reliability, and discretion are expected, as the worker may handle confidential information. This position is ideal for those who enjoy working outdoors, are physically active, and value community service. If you are dependable, punctual, and enjoy working with people, we welcome your application for the Postal Delivery Worker position.

Responsibilities

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  • Delivering letters and parcels in the assigned area
  • Sorting and preparing mail items
  • Planning routes and optimizing delivery order
  • Handling and documenting delivery confirmations
  • Interacting with customers in a polite manner
  • Working in various weather conditions
  • Performing minor administrative tasks
  • Driving and maintaining a delivery vehicle (if required)
  • Handling complaints and reporting to supervisor
  • Complying with postal regulations and procedures

Requirements

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  • At least a secondary school diploma
  • Good physical endurance
  • Reliability and punctuality
  • Excellent navigation skills
  • Polite and customer-focused attitude
  • Ability to work independently
  • Valid driver’s license (if vehicle use is required)
  • Basic administrative knowledge
  • Familiarity with digital tools
  • Flexibility in working hours

Potential interview questions

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  • Do you have experience in postal or logistics roles?
  • How well do you know the local area?
  • Are you willing to work in various weather conditions?
  • Do you have a valid driver’s license?
  • How physically fit do you consider yourself?
  • How do you handle stressful or difficult customer situations?
  • Have you used digital delivery systems before?
  • How important is punctuality to you in your work?
  • Can you organize your daily tasks independently?
  • Why do you want to work as a postal delivery worker?