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Title
Text copied to clipboard!Property Management Admin Associate
Description
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We are looking for a dedicated and detail-oriented Property Management Admin Associate to join our team. This role is crucial in ensuring the smooth operation of our property management activities. The ideal candidate will be responsible for a variety of administrative tasks, including but not limited to, handling tenant inquiries, processing lease agreements, coordinating maintenance requests, and maintaining accurate records. The Property Management Admin Associate will work closely with property managers, tenants, and maintenance staff to ensure that all properties are well-maintained and that tenant needs are met promptly. This position requires excellent organizational skills, strong communication abilities, and a proactive approach to problem-solving. The successful candidate will have a background in property management or a related field, and be comfortable working in a fast-paced environment. They will also be proficient in using property management software and other office applications. If you are a team player with a passion for real estate and property management, we encourage you to apply.
Responsibilities
Text copied to clipboard!- Handle tenant inquiries and resolve issues promptly.
- Process lease agreements and ensure all documentation is complete.
- Coordinate maintenance requests and follow up on work orders.
- Maintain accurate and up-to-date property records.
- Assist in the preparation of financial reports and budgets.
- Schedule and coordinate property inspections.
- Manage tenant move-ins and move-outs.
- Ensure compliance with property management regulations and policies.
- Assist in marketing and advertising vacant properties.
- Provide administrative support to property managers.
- Prepare and distribute tenant notices and communications.
- Handle rent collection and deposit processes.
- Assist in the preparation of lease renewals.
- Coordinate with vendors and contractors for property maintenance.
- Maintain a high level of customer service and professionalism.
- Assist in the development and implementation of property management procedures.
- Monitor and report on property performance metrics.
- Assist in resolving tenant disputes and complaints.
- Ensure properties are well-maintained and presentable.
- Support property managers in various administrative tasks as needed.
Requirements
Text copied to clipboard!- High school diploma or equivalent; associate's or bachelor's degree preferred.
- Previous experience in property management or a related field.
- Proficiency in property management software and office applications.
- Excellent organizational and time management skills.
- Strong communication and interpersonal abilities.
- Attention to detail and accuracy in record-keeping.
- Ability to handle multiple tasks and prioritize effectively.
- Proactive approach to problem-solving.
- Customer service-oriented mindset.
- Knowledge of property management regulations and policies.
- Ability to work independently and as part of a team.
- Strong analytical and reporting skills.
- Flexibility to work in a fast-paced environment.
- Professional demeanor and appearance.
- Ability to handle confidential information with discretion.
- Strong negotiation and conflict resolution skills.
- Ability to work under pressure and meet deadlines.
- Willingness to learn and adapt to new technologies and procedures.
- Valid driver's license and reliable transportation.
- Ability to lift and carry up to 25 pounds.
Potential interview questions
Text copied to clipboard!- Can you describe your previous experience in property management?
- How do you handle multiple tasks and prioritize your workload?
- What property management software are you proficient in?
- Can you provide an example of how you resolved a tenant issue?
- How do you ensure accuracy in your record-keeping?
- Describe a time when you had to coordinate a maintenance request.
- How do you handle confidential information?
- What steps do you take to ensure compliance with property management regulations?
- How do you maintain a high level of customer service?
- Can you describe a challenging situation you faced in property management and how you resolved it?