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Title
Text copied to clipboard!Shoe Sales Associate
Description
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We are looking for a dedicated and customer-oriented Shoe Sales Associate. The successful candidate will be responsible for greeting customers, helping them find the right shoes, and ensuring they leave our store satisfied. You will be expected to maintain a high level of product knowledge, provide information on product features, and understand our customers' needs and preferences. You will also be responsible for maintaining the cleanliness and organization of the store, restocking shelves, and managing transactions. The ideal candidate is a team player who is committed to providing excellent customer service, has a keen eye for fashion, and is passionate about helping customers find the perfect pair of shoes.
Responsibilities
Text copied to clipboard!- Greet customers and determine their needs and wants
- Recommend merchandise based on individual requirements
- Provide advice to customers regarding particular products or services
- Explain the use and advantage of merchandise to customers
- Answer customers’ queries and concerns
- Maintain sales records for inventory control
- Assist in display of merchandise
- Maintain cleanliness and order in the store
- Coordinate with colleagues to provide optimal service to customers
- Handle cash transactions and returns
Requirements
Text copied to clipboard!- High school diploma or equivalent
- Previous retail or customer service experience
- Excellent communication skills
- Ability to work flexible hours, including weekends
- Knowledge of current fashion trends
- Strong organizational skills
- Ability to stand for extended periods
- Basic math skills for handling cash transactions
- Ability to lift heavy boxes of merchandise
- Passion for helping customers
Potential interview questions
Text copied to clipboard!- Do you have previous experience in retail?
- How would you handle a difficult customer?
- What do you know about the latest fashion trends?
- Can you work on weekends and during holiday seasons?
- How would you handle a situation where a customer wants a shoe that is out of stock?