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Title

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Shop Sales Consultant

Description

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We are looking for a skilled and friendly Shop Sales Consultant to join our retail sales team and assist customers in selecting products that meet their needs while contributing to overall sales growth. The ideal candidate should possess excellent communication skills and a genuine passion for customer service. As a Shop Sales Consultant, you will greet customers as they enter the store, understand their requirements, provide detailed information about products, and help close sales. You will also be responsible for managing stock, arranging product displays, and operating the cash register. Additionally, you will assist in resolving customer complaints or issues and ensure a positive shopping experience. To succeed in this role, you must be comfortable working in a dynamic environment and be motivated to meet sales targets. Previous experience is preferred but not mandatory, as we provide training and support for professional development. If you are a confident, enthusiastic individual with a customer-first attitude, this position is perfect for you. Join our team and enjoy working in a professional and friendly environment.

Responsibilities

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  • Greet and assist customers
  • Explain product features and benefits
  • Complete sales and operate the cash register
  • Monitor and replenish stock
  • Arrange product displays properly
  • Help resolve customer complaints and issues
  • Work towards achieving sales targets
  • Collaborate with team members
  • Maintain store cleanliness and organization
  • Stay updated on new products

Requirements

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  • Minimum secondary education or equivalent
  • Excellent verbal communication skills
  • Genuine interest in customer service
  • Ability to work in a team
  • Motivation to meet sales targets
  • Ability to work under pressure
  • Honesty and responsibility
  • Prior experience preferred
  • Willingness to work flexible hours
  • Basic English proficiency

Potential interview questions

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  • How many years of sales experience do you have?
  • How do you handle a dissatisfied customer?
  • How do you present product features?
  • Are you comfortable working in a team?
  • Can you work under pressure?
  • Are you willing to work on weekends?
  • Do you have experience operating a cash register?
  • How do you work towards meeting sales targets?
  • Do you have prior retail experience?
  • Why are you interested in this position?