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Title

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Surgery Scheduler

Description

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We are looking for a highly organized and detail-oriented Surgery Scheduler to join our healthcare team. The ideal candidate will be responsible for coordinating and scheduling surgical procedures, ensuring that all necessary pre-operative and post-operative arrangements are made. This role requires excellent communication skills, as you will be liaising with surgeons, patients, and other medical staff to ensure that surgeries are scheduled in a timely and efficient manner. You will also be responsible for maintaining accurate records, verifying patient information, and ensuring that all necessary documentation is completed. The Surgery Scheduler must be able to handle multiple tasks simultaneously and work well under pressure. A strong understanding of medical terminology and surgical procedures is essential. Additionally, the candidate should be proficient in using scheduling software and other computer applications. This position plays a critical role in the smooth operation of our surgical department, and we are looking for someone who is dedicated to providing the highest level of patient care.

Responsibilities

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  • Coordinate and schedule surgical procedures.
  • Communicate with surgeons, patients, and medical staff.
  • Maintain accurate records of scheduled surgeries.
  • Verify patient information and insurance details.
  • Ensure all necessary pre-operative and post-operative arrangements are made.
  • Handle multiple tasks simultaneously and work well under pressure.
  • Use scheduling software and other computer applications proficiently.
  • Ensure all necessary documentation is completed.
  • Assist with patient inquiries and provide information as needed.
  • Monitor and manage the surgery schedule to avoid conflicts.
  • Prepare and distribute surgery schedules to relevant staff.
  • Coordinate with other departments to ensure availability of necessary resources.
  • Update and maintain patient records in the system.
  • Ensure compliance with hospital policies and procedures.
  • Provide administrative support to the surgical team.

Requirements

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  • High school diploma or equivalent; associate degree preferred.
  • Previous experience in a medical scheduling role.
  • Strong understanding of medical terminology and surgical procedures.
  • Excellent communication and interpersonal skills.
  • Proficient in using scheduling software and other computer applications.
  • Ability to handle multiple tasks simultaneously.
  • Strong organizational skills and attention to detail.
  • Ability to work well under pressure.
  • Knowledge of insurance verification processes.
  • Ability to maintain confidentiality of patient information.
  • Strong problem-solving skills.
  • Ability to work independently and as part of a team.
  • Flexibility to adapt to changing schedules and priorities.
  • Strong customer service skills.
  • Ability to follow hospital policies and procedures.

Potential interview questions

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  • Can you describe your experience with medical scheduling?
  • How do you handle high-pressure situations?
  • What scheduling software are you proficient in?
  • How do you ensure accuracy in your work?
  • Can you provide an example of a time you resolved a scheduling conflict?
  • How do you prioritize tasks when managing multiple schedules?
  • What steps do you take to verify patient information?
  • How do you handle patient inquiries and concerns?
  • Can you describe your understanding of medical terminology?
  • How do you ensure compliance with hospital policies and procedures?