Text copied to clipboard!

Title

Text copied to clipboard!

Telecom Field Technician

Description

Text copied to clipboard!
We are looking for a Telecom Field Technician to join our dynamic team and play a critical role in the installation, maintenance, and repair of telecommunications systems and equipment. As a Telecom Field Technician, you will be responsible for ensuring that communication networks operate efficiently and reliably for both residential and commercial clients. Your work will involve traveling to various sites, troubleshooting technical issues, and providing hands-on support for a wide range of telecom hardware and infrastructure. You will collaborate closely with network engineers, project managers, and customer service teams to deliver high-quality service and resolve any connectivity problems. Key responsibilities include installing and configuring network devices, running and terminating cables, testing signal strength, and documenting all work performed. You will also be expected to adhere to safety protocols, keep up-to-date with the latest industry standards, and provide excellent customer service. The ideal candidate has a strong technical background, excellent problem-solving skills, and the ability to work independently in the field. Previous experience with fiber optics, copper cabling, wireless systems, and VoIP technologies is highly desirable. This role requires flexibility, as you may be required to work outside regular business hours or respond to emergency service calls. If you are passionate about technology, enjoy working in a hands-on environment, and are committed to delivering top-notch service, we encourage you to apply for this exciting opportunity as a Telecom Field Technician.

Responsibilities

Text copied to clipboard!
  • Install and configure telecommunications equipment and systems
  • Perform routine maintenance and repairs on telecom infrastructure
  • Troubleshoot and resolve network connectivity issues
  • Run, terminate, and test cables (fiber, copper, coaxial)
  • Document all work performed and update service records
  • Ensure compliance with safety and industry standards
  • Collaborate with engineers and project managers on installations
  • Provide technical support and guidance to customers
  • Conduct site surveys and assess installation requirements
  • Respond to emergency service calls as needed

Requirements

Text copied to clipboard!
  • High school diploma or equivalent; technical certification preferred
  • Proven experience in telecom installation and maintenance
  • Strong understanding of networking principles and protocols
  • Ability to read and interpret technical diagrams and schematics
  • Excellent troubleshooting and problem-solving skills
  • Familiarity with fiber optics, copper, and wireless systems
  • Valid driver’s license and willingness to travel to job sites
  • Ability to work independently and manage time effectively
  • Good communication and customer service skills
  • Physical ability to lift equipment and work in various environments

Potential interview questions

Text copied to clipboard!
  • What experience do you have with telecom installation and repair?
  • Are you familiar with fiber optic and copper cabling?
  • Can you describe a challenging troubleshooting situation you resolved?
  • Do you have any technical certifications relevant to this role?
  • Are you comfortable working independently in the field?
  • How do you ensure safety while working on-site?
  • What is your approach to providing excellent customer service?
  • Are you willing to work outside regular business hours if needed?
  • How do you stay updated with the latest telecom technologies?
  • Do you have a valid driver’s license and reliable transportation?