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Title
Text copied to clipboard!Wine Specialist
Description
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We are looking for a knowledgeable and passionate Wine Specialist to join our team. The ideal candidate will have an extensive understanding of wines from various regions, grape varieties, and production methods. You will be responsible for curating wine selections, conducting tastings, and providing exceptional customer service. Your role will involve educating customers and staff about wine, assisting with wine pairings, and managing inventory. You should be able to identify and recommend wines that meet the preferences and budgets of our clientele. Additionally, you will be expected to stay updated on industry trends, attend wine events, and build relationships with suppliers and distributors. The successful candidate will have excellent communication skills, a keen palate, and a genuine enthusiasm for wine. You will also be responsible for maintaining a clean and organized wine section, ensuring compliance with health and safety regulations, and contributing to marketing and promotional activities. If you have a deep appreciation for wine and a desire to share your knowledge with others, we would love to hear from you.
Responsibilities
Text copied to clipboard!- Curate and manage wine selections.
- Conduct wine tastings and educational sessions.
- Provide exceptional customer service and wine recommendations.
- Assist with wine pairings for meals and events.
- Manage wine inventory and ensure proper storage.
- Stay updated on industry trends and new wine releases.
- Build and maintain relationships with suppliers and distributors.
- Maintain a clean and organized wine section.
- Ensure compliance with health and safety regulations.
- Contribute to marketing and promotional activities.
- Train staff on wine knowledge and service.
- Handle customer inquiries and resolve complaints.
- Participate in wine events and trade shows.
- Develop and implement wine sales strategies.
- Monitor and analyze sales performance.
- Prepare reports on wine sales and inventory.
- Collaborate with the culinary team for wine pairings.
- Assist in pricing and menu development.
- Promote wine club memberships and special offers.
- Provide input on wine-related content for marketing materials.
Requirements
Text copied to clipboard!- Extensive knowledge of wines from various regions.
- Experience in wine selection and tasting.
- Excellent customer service skills.
- Strong communication and interpersonal skills.
- Ability to educate customers and staff about wine.
- Keen palate and ability to identify wine characteristics.
- Experience in inventory management.
- Ability to build relationships with suppliers and distributors.
- Knowledge of health and safety regulations.
- Marketing and promotional skills.
- Ability to work flexible hours, including evenings and weekends.
- Certification in wine studies (e.g., WSET, CMS) is a plus.
- Proficiency in using point-of-sale systems.
- Strong organizational skills.
- Ability to work independently and as part of a team.
- Attention to detail.
- Passion for wine and continuous learning.
- Problem-solving skills.
- Ability to handle multiple tasks simultaneously.
- Professional appearance and demeanor.
Potential interview questions
Text copied to clipboard!- Can you describe your experience with wine selection and tasting?
- How do you stay updated on industry trends and new wine releases?
- Can you provide an example of a successful wine pairing you have recommended?
- How do you handle customer inquiries and complaints?
- What strategies do you use to manage wine inventory effectively?
- Can you describe a time when you educated a customer or staff member about wine?
- How do you build and maintain relationships with suppliers and distributors?
- What marketing and promotional activities have you been involved in?
- How do you ensure compliance with health and safety regulations?
- Can you describe your experience with conducting wine tastings and educational sessions?