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Title
Text copied to clipboard!Wine Specialist
Description
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We are looking for a knowledgeable and enthusiastic Wine Specialist to join our team. The ideal candidate will have a passion for wine and a desire to increase their knowledge of wine production, regions, and varietals. They will be responsible for assisting customers in selecting wines, providing recommendations for food pairings, and managing inventory. They will also be expected to stay up-to-date on the latest trends in the wine industry and to participate in regular tastings and events. This role requires excellent customer service skills, a keen attention to detail, and the ability to work in a fast-paced environment.
Responsibilities
Text copied to clipboard!- Assisting customers in selecting wines
- Providing recommendations for food pairings
- Managing inventory
- Staying up-to-date on the latest trends in the wine industry
- Participating in regular tastings and events
- Providing excellent customer service
- Maintaining a clean and organized work area
- Educating customers about different types of wines and their characteristics
- Working with the team to achieve sales targets
- Handling cash transactions and operating the POS system
Requirements
Text copied to clipboard!- Knowledge of different types of wines and their characteristics
- Excellent customer service skills
- Ability to work in a fast-paced environment
- Attention to detail
- Experience in a retail or hospitality setting
- Ability to lift heavy boxes of wine
- Willingness to participate in regular tastings and events
- Ability to operate a POS system
- High school diploma or equivalent
- Must be of legal age to serve alcohol
Potential interview questions
Text copied to clipboard!- What is your favorite type of wine and why?
- How would you handle a customer who is unhappy with their wine selection?
- Can you describe a time when you had to handle a difficult customer?
- How do you stay up-to-date on the latest trends in the wine industry?
- Can you describe your experience with inventory management?