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Title

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Assistant Housekeeping Supervisor

Description

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We are looking for a dedicated and reliable Assistant Housekeeping Supervisor to join our team. In this role, you will assist the Housekeeping Supervisor in managing our housekeeping staff to ensure our rooms and facilities are kept clean. You will be responsible for training and supervising staff, inspecting rooms, managing supplies, and ensuring a high level of guest satisfaction. The ideal candidate will have previous experience in housekeeping or a similar role, excellent leadership skills, and the ability to work well under pressure. This is a great opportunity for someone looking to advance their career in the hospitality industry.

Responsibilities

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  • Assist the Housekeeping Supervisor in managing the housekeeping staff
  • Train new staff members
  • Inspect rooms to ensure cleanliness standards are met
  • Manage supplies and inventory
  • Ensure high level of guest satisfaction
  • Handle guest complaints and issues
  • Maintain a clean and safe work environment
  • Coordinate with other departments as needed
  • Ensure compliance with health and safety regulations
  • Prepare reports on housekeeping performance and progress

Requirements

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  • Previous experience in housekeeping or a similar role
  • Excellent leadership and management skills
  • Ability to work well under pressure
  • Strong communication and interpersonal skills
  • Knowledge of cleaning techniques and equipment
  • Good physical condition and stamina
  • High school diploma or equivalent
  • Ability to handle and resolve conflicts
  • Attention to detail
  • Ability to work flexible hours, including weekends and holidays

Potential interview questions

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  • Do you have previous experience in housekeeping?
  • How do you handle conflicts among staff members?
  • How would you handle a guest complaint about cleanliness?
  • What techniques do you use to train new staff members?
  • How do you ensure all rooms meet cleanliness standards?