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Title
Text copied to clipboard!Benefits Administrator
Description
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We are looking for a dedicated and experienced Benefits Administrator to join our Human Resources team. In this role, you will be responsible for the day-to-day management of our employee benefits programs, ensuring that all benefits are administered in accordance with federal and state regulations and company policies. Your duties will include analyzing benefit plans, negotiating with providers, handling benefits inquiries, managing enrollments and terminations, and maintaining accurate records. The ideal candidate will have a strong background in benefits administration, excellent communication skills, and a deep understanding of various benefits plans (health, dental, vision, retirement, etc.), laws, and regulations. You will play a key role in ensuring that our benefits programs meet the needs of our employees and help attract and retain top talent. This position requires a detail-oriented professional who can manage multiple tasks efficiently and provide exceptional support to our employees.
Responsibilities
Text copied to clipboard!- Administer various employee benefits programs, such as group health, dental and vision, accident and disability, life insurance, 401(k), and wellness benefits.
- Conduct benefits orientations and explain benefits self-enrollment system.
- Maintain employee benefits records and ensure that employee data is accurate and up to date.
- Assist employees with any benefit claim issues or concerns.
- Coordinate with insurance providers to resolve any discrepancies and ensure that benefits are properly applied.
- Review and respond to benefits inquiries from managers and employees on plan provisions, benefits enrollments, status changes, and other general inquiries.
- Process and administer leave of absence requests and disability paperwork: medical, personal, disability, and FMLA.
- Effectively communicate benefits information to employees through presentations, meetings, and written updates.
- Ensure compliance with federal, state, and local legal requirements by studying existing and new legislation; enforce adherence to requirements; advise management on needed actions.
- Prepare and execute, with legal consultation, benefits documentation, such as original and amended plan texts, benefit agreements, and insurance policies.
Requirements
Text copied to clipboard!- Bachelor's degree in Human Resources, Business Administration, or related field.
- 3+ years of experience in benefits administration or a related HR function.
- Strong knowledge of benefit contract language.
- Knowledge of all pertinent federal and state regulations, filing and compliance requirements, both adopted and pending, affecting employee benefits programs, including ERISA, COBRA, FMLA, ADA, SECTION 125, Medicare, Social Security, and DOL requirements.
- Excellent communication and organizational skills.
- Ability to handle multiple tasks simultaneously with attention to detail and accuracy.
- Strong analytical and problem-solving skills.
- Proficiency in HRIS and Microsoft Office Suite.
- Certified Benefits Professional (CBP) designation preferred.
- Ability to maintain a high level of confidentiality.
Potential interview questions
Text copied to clipboard!- Can you describe your experience with benefits administration?
- How do you stay informed about changes in benefits laws and regulations?
- Can you give an example of a time when you had to explain complex benefits information to an employee?
- How do you handle sensitive employee information?
- What strategies do you use to negotiate with benefits providers?
- Describe a challenging situation you faced in benefits administration and how you resolved it.