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Title
Text copied to clipboard!Benefits Administrator
Description
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We are looking for a Benefits Administrator to oversee and manage our organization's employee benefits programs. This role is essential in ensuring that our benefits offerings are competitive, compliant with regulations, and effectively communicated to employees. The Benefits Administrator will serve as the primary point of contact for all benefits-related inquiries and will work closely with HR, payroll, and external vendors to administer health insurance, retirement plans, leave policies, and other employee perks.
The ideal candidate will have a strong understanding of benefits administration, excellent communication skills, and a detail-oriented mindset. They will be responsible for maintaining accurate records, ensuring timely enrollment and changes, and staying up to date with relevant laws and regulations such as ERISA, HIPAA, COBRA, and ACA. This position plays a critical role in supporting employee satisfaction and retention by ensuring that benefits are accessible, understandable, and aligned with employee needs.
Key responsibilities include managing open enrollment processes, coordinating with insurance providers, resolving employee issues, and preparing reports for internal and external stakeholders. The Benefits Administrator will also assist in developing and implementing new benefit programs and policies to support the organization’s strategic goals. This is a great opportunity for someone who is passionate about employee well-being and wants to make a meaningful impact within a dynamic HR team.
Responsibilities
Text copied to clipboard!- Administer employee benefits programs including health, dental, vision, and retirement plans
- Coordinate open enrollment and benefits communication campaigns
- Serve as the primary contact for employee benefits inquiries and issues
- Ensure compliance with federal and state regulations (e.g., COBRA, HIPAA, ACA)
- Maintain accurate and up-to-date benefits records and documentation
- Collaborate with HR, payroll, and external vendors to manage benefits processes
- Process benefits enrollments, changes, and terminations in HRIS systems
- Assist in the development and implementation of new benefit programs
- Prepare reports and analytics related to benefits utilization and costs
- Support audits and ensure data integrity across systems
Requirements
Text copied to clipboard!- Bachelor’s degree in Human Resources, Business Administration, or related field
- 2+ years of experience in benefits administration or HR
- Strong knowledge of employee benefits laws and regulations
- Proficiency with HRIS and benefits administration systems
- Excellent communication and interpersonal skills
- Detail-oriented with strong organizational abilities
- Ability to handle confidential information with discretion
- Experience working with insurance carriers and third-party administrators
- Analytical skills to interpret benefits data and trends
- Customer service mindset and problem-solving abilities
Potential interview questions
Text copied to clipboard!- How many years of experience do you have in benefits administration?
- What HRIS or benefits platforms have you worked with?
- Can you describe your experience with open enrollment processes?
- How do you stay updated on changes in benefits regulations?
- Have you ever implemented a new benefits program? If so, how?
- How do you handle sensitive employee information?
- What strategies do you use to communicate complex benefits information?
- Describe a time you resolved a challenging benefits issue.
- What metrics do you use to evaluate benefits program effectiveness?
- How do you ensure compliance with benefits-related laws?
