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Title

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Casual Sales Team Member

Description

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We are looking for a Casual Sales Team Member who is passionate about customer service and achieving sales targets. This role involves working in a fast-paced retail environment where you will be the first point of contact for our customers. You will be responsible for providing excellent customer service, processing sales quickly, accurately and efficiently, and maintaining the overall store appearance. You will also be expected to contribute to the team's performance by achieving and exceeding individual and store sales targets. This role requires flexibility to work during peak trading times, including weekends and public holidays. The ideal candidate will have a positive attitude, a passion for retail and sales, and the ability to work well in a team.

Responsibilities

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  • Greeting customers and assisting them with their needs
  • Processing sales and cash handling
  • Maintaining store cleanliness and appearance
  • Achieving individual and store sales targets
  • Assisting with store merchandising and stock control
  • Providing excellent customer service
  • Working effectively in a team
  • Handling customer complaints and queries
  • Contributing to team meetings and training sessions
  • Adhering to company policies and procedures

Requirements

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  • Previous retail or customer service experience
  • Excellent communication skills
  • Ability to work well in a team
  • Flexibility to work during peak trading times
  • Positive attitude and enthusiasm
  • Strong problem-solving skills
  • Ability to meet and exceed sales targets
  • High level of attention to detail
  • Good numeracy skills
  • Ability to handle cash accurately

Potential interview questions

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  • Can you describe a time when you provided excellent customer service?
  • How do you handle a difficult customer?
  • What strategies do you use to achieve sales targets?
  • Can you describe a time when you worked effectively in a team?
  • How do you handle cash transactions?