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Title
Text copied to clipboard!Chiropractic Receptionist
Description
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We are looking for a friendly and organized Chiropractic Receptionist to join our healthcare team. As the first point of contact for patients, you will play a vital role in creating a welcoming and efficient environment at our chiropractic clinic. Your primary responsibilities will include greeting patients, scheduling appointments, managing patient records, and handling various administrative tasks to ensure smooth clinic operations. You will also be responsible for answering phone calls, responding to patient inquiries, and assisting with billing and insurance verification. The ideal candidate will possess excellent communication skills, a professional demeanor, and the ability to multitask in a fast-paced environment. Previous experience in a medical or chiropractic office is preferred but not required. Strong attention to detail, proficiency with office software, and a compassionate attitude toward patients are essential for success in this role. As a Chiropractic Receptionist, you will work closely with chiropractors, healthcare providers, and other administrative staff to deliver exceptional patient care and support. You will help maintain patient confidentiality, ensure accurate data entry, and contribute to a positive clinic atmosphere. If you are passionate about healthcare, enjoy helping others, and have strong organizational skills, we encourage you to apply for this rewarding position.
Responsibilities
Text copied to clipboard!- Greet and check in patients upon arrival
- Schedule and confirm patient appointments
- Answer phone calls and respond to inquiries
- Maintain and update patient records
- Assist with billing and insurance verification
- Manage office correspondence and emails
- Ensure the waiting area is clean and welcoming
- Coordinate with chiropractors and clinical staff
- Handle patient intake forms and documentation
- Process payments and issue receipts
Requirements
Text copied to clipboard!- High school diploma or equivalent
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Proficiency with office software and scheduling systems
- Attention to detail and accuracy
- Professional appearance and demeanor
- Ability to maintain patient confidentiality
- Previous experience in a medical or chiropractic office is a plus
- Basic knowledge of billing and insurance processes
- Ability to work in a fast-paced environment
Potential interview questions
Text copied to clipboard!- Do you have experience working in a medical or chiropractic office?
- Are you comfortable handling confidential patient information?
- What office software and scheduling systems are you familiar with?
- How do you handle stressful or busy situations?
- Can you describe your approach to providing excellent customer service?
- Are you available to work flexible hours if needed?
- Do you have experience with billing or insurance verification?
- How do you ensure accuracy in your work?
- What motivates you to work in a healthcare setting?
- Are you comfortable working as part of a team?
