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Title

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Corporate Account Manager

Description

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We are looking for a Corporate Account Manager to join our dynamic sales and client services team. In this role, you will be responsible for managing and nurturing relationships with our business clients, ensuring their satisfaction, and identifying opportunities for growth. You will act as the primary point of contact for corporate customers, understanding their needs and aligning our products and services to meet those needs effectively. As a Corporate Account Manager, you will work closely with internal departments such as sales, marketing, finance, and product development to deliver tailored solutions that drive client success. You will be expected to maintain a deep understanding of our offerings and how they can be applied to solve client challenges. Your ability to build trust, communicate effectively, and deliver results will be key to your success in this position. This position requires a proactive, customer-focused professional who thrives in a fast-paced environment. You should have a strong background in B2B sales or account management, excellent negotiation skills, and a passion for delivering exceptional service. Your role will also involve analyzing client data, preparing reports, and contributing to strategic planning efforts. If you are a motivated individual with a track record of building strong business relationships and achieving sales targets, we encourage you to apply. Join us and be part of a company that values innovation, collaboration, and customer success.

Responsibilities

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  • Manage and grow relationships with corporate clients
  • Serve as the main point of contact for business customers
  • Understand client needs and propose tailored solutions
  • Coordinate with internal teams to deliver client requirements
  • Monitor account performance and client satisfaction
  • Identify upselling and cross-selling opportunities
  • Prepare and deliver client presentations and reports
  • Negotiate contracts and pricing agreements
  • Resolve client issues in a timely and effective manner
  • Maintain accurate records in CRM systems
  • Stay informed about industry trends and competitors
  • Contribute to strategic account planning

Requirements

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  • Bachelor’s degree in Business, Marketing, or related field
  • 3+ years of experience in B2B sales or account management
  • Strong communication and interpersonal skills
  • Proven ability to manage multiple accounts simultaneously
  • Excellent negotiation and problem-solving abilities
  • Proficiency in CRM software and Microsoft Office Suite
  • Ability to analyze data and generate actionable insights
  • Customer-focused mindset with a proactive attitude
  • Strong organizational and time management skills
  • Willingness to travel as needed

Potential interview questions

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  • Can you describe your experience managing corporate accounts?
  • How do you handle difficult client situations?
  • What strategies do you use to identify upselling opportunities?
  • How do you prioritize tasks when managing multiple clients?
  • What CRM tools have you used in previous roles?
  • Can you give an example of a successful client relationship you built?
  • How do you stay informed about industry trends?
  • What is your approach to negotiating contracts?
  • How do you measure client satisfaction?
  • Are you comfortable with occasional travel for client meetings?