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Title
Text copied to clipboard!Front Desk Staff
Description
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We are looking for Front Desk Staff. Front Desk Staff serve as the face of the company or facility, welcoming visitors, handling phone calls, managing reservations, and providing various informational services. Excellent communication skills and prompt responsiveness are essential to offer courteous and helpful service to visitors. Additionally, they handle routine administrative tasks, data entry, and manage meeting room bookings. Candidates who can efficiently manage diverse tasks and contribute to smooth workplace operations through teamwork are welcome. Both experienced and motivated newcomers can grow in this role.
Responsibilities
Text copied to clipboard!- Greeting and directing visitors
- Answering and transferring phone calls
- Managing reservations and scheduling
- Handling emails and mail
- Performing basic administrative tasks and data entry
- Managing meeting room and equipment bookings
- Creating and maintaining visitor logs
- Coordinating internal and external communications
- Supporting emergency response procedures
- Maintaining office cleanliness
Requirements
Text copied to clipboard!- High school diploma or equivalent
- Basic PC skills (Word, Excel)
- Excellent communication skills
- Polite and courteous demeanor
- Ability to multitask
- Team-oriented attitude
- Time management skills
- Flexibility and problem-solving ability
- Business-level Japanese communication
- Experience in phone handling preferred
Potential interview questions
Text copied to clipboard!- Do you have experience in reception duties?
- How do you efficiently manage multiple tasks?
- Describe a time you handled a difficult visitor.
- What is your level of PC proficiency?
- What do you value when working in a team?
- Have you handled emergency situations before?
