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Title
Text copied to clipboard!Night Auditor
Description
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We are looking for a detail-oriented and reliable Night Auditor to manage our hotel’s financial records and transactions during the night shift. The Night Auditor will be responsible for performing close-of-day accounting functions for the hotel, such as reconciling and posting daily revenues, running necessary reports, and ensuring all transactions are accurate. The ideal candidate will have a strong understanding of accounting principles, excellent numerical skills, and the ability to work independently. This role also involves providing excellent customer service to guests during the night shift, including checking guests in and out, handling complaints, and answering any questions. The Night Auditor will also need to communicate any unresolved issues to the next shift or the appropriate manager.
Responsibilities
Text copied to clipboard!- Perform end-of-day accounting duties, including reconciling and posting daily revenues
- Run necessary reports and ensure all transactions are accurate
- Check guests in and out of the hotel
- Handle guest complaints and answer questions
- Communicate any unresolved issues to the next shift or appropriate manager
- Maintain confidentiality of all guest information and pertinent hotel data
- Perform room inspections as needed
- Ensure all areas of the hotel are secure during the night shift
- Assist with breakfast setup if necessary
- Perform other duties as assigned
Requirements
Text copied to clipboard!- High school diploma or equivalent
- Previous experience in a similar role preferred
- Strong understanding of accounting principles
- Excellent numerical skills
- Ability to work independently and with minimal supervision
- Strong customer service skills
- Excellent communication skills, both written and verbal
- Proficiency in Microsoft Office and hotel management software
- Ability to handle stressful situations with professionalism
- Must be able to work overnight shifts
Potential interview questions
Text copied to clipboard!- Do you have previous experience as a Night Auditor?
- How do you handle stressful situations?
- What accounting software are you familiar with?
- Can you describe a time when you had to handle a difficult customer situation?
- Are you comfortable working overnight shifts?