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Title
Text copied to clipboard!Patient Registration Clerk
Description
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We are looking for a detail-oriented and compassionate Patient Registration Clerk to join our healthcare team. The successful candidate will be responsible for registering patients, scheduling appointments, verifying insurance, and maintaining patient records. They will also be expected to provide excellent customer service to patients and their families, ensuring that their needs are met and that they understand the registration process. The Patient Registration Clerk will also be responsible for collecting patient information, such as medical history and insurance details, and entering this information into our electronic health record system. They will also be expected to handle sensitive information with discretion and adhere to patient confidentiality laws. The ideal candidate will have excellent communication skills, be able to multitask, and have a strong attention to detail. They should also have a good understanding of medical terminology and be comfortable working in a fast-paced environment.
Responsibilities
Text copied to clipboard!- Registering patients upon arrival
- Verifying insurance coverage
- Scheduling appointments
- Collecting patient information
- Entering patient information into electronic health record system
- Maintaining patient records
- Providing excellent customer service
- Adhering to patient confidentiality laws
- Handling sensitive information with discretion
- Understanding medical terminology
Requirements
Text copied to clipboard!- High school diploma or equivalent
- Previous experience in a healthcare setting
- Excellent communication skills
- Ability to multitask
- Strong attention to detail
- Good understanding of medical terminology
- Comfortable working in a fast-paced environment
- Proficient in Microsoft Office Suite
- Experience with electronic health record systems
- Ability to handle sensitive information with discretion
Potential interview questions
Text copied to clipboard!- Do you have experience with electronic health record systems?
- How do you handle sensitive information?
- Can you describe a time when you had to multitask in a fast-paced environment?
- How do you ensure patient confidentiality?
- What is your understanding of medical terminology?