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Title
Text copied to clipboard!Pharmacy Cashier
Description
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We are looking for a Pharmacy Cashier to manage all transactions with customers accurately and efficiently. As a Pharmacy Cashier, you will be the face of our company and play a crucial role in providing excellent customer service. Your main responsibilities will include ringing up prescriptions and other purchases, processing payments, answering customer questions, and handling complaints. You will also be responsible for maintaining a clean and orderly checkout area and contributing to a team effort by accomplishing related results as needed. The ideal candidate will be detail-oriented, have a friendly and engaging personality, and a commitment to customer satisfaction. Previous experience in a similar role is a plus, but not required.
Responsibilities
Text copied to clipboard!- Handle cash, credit, or check transactions with customers.
- Scan goods and collect payments.
- Ensure pricing is correct.
- Issue change, receipts, refunds, or tickets.
- Redeem stamps and coupons.
- Count money in cash drawers at the beginning and end of shifts to ensure that amounts are correct.
- Resolve customer complaints, guide them and provide relevant information.
- Greet customers when entering or leaving the pharmacy.
- Maintain clean and tidy checkout areas.
- Provide excellent customer service to customers.
Requirements
Text copied to clipboard!- Proven working experience in retail cashier or sales.
- Basic PC knowledge and familiarity with electronic equipment (e.g. cash register, scanners, money counters etc).
- Strong communication and time management skills.
- Customer satisfaction-oriented.
- Attention to detail and mathematical skills.
- Sales skills.
- High school degree.
- Ability to handle transactions accurately and responsibly.
- High level of energy with strong customer service skills.
- Basic math and computer skills.
Potential interview questions
Text copied to clipboard!- How would you handle a difficult customer?
- What do you do if you suspect a customer is attempting to shoplift?
- How do you handle large amounts of cash?
- Can you describe a time when you delivered excellent customer service?
- How do you handle stressful situations?