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Title

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Account Representative

Description

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We are looking for an Account Representative to join our dynamic sales team. This role is pivotal in maintaining and expanding our customer base, ensuring customer satisfaction, and achieving sales targets. The ideal candidate will be a self-starter with a passion for driving sales and building strong relationships with clients. As an Account Representative, you will be responsible for identifying new business opportunities, negotiating and closing sales deals, and providing exceptional after-sales support. You will work closely with other departments to ensure that customer needs are met and that our products and services continue to exceed expectations. This role requires excellent communication skills, a strategic mindset, and the ability to adapt to a fast-paced environment. The successful candidate will have a proven track record in sales or customer service, a deep understanding of market trends, and the ability to analyze sales data to inform strategy. If you are motivated by targets, enjoy building relationships, and have a keen interest in our industry, we would love to hear from you.

Responsibilities

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  • Identify and target potential clients to generate new business.
  • Maintain and enhance relationships with existing clients.
  • Negotiate contracts and close deals to meet sales targets.
  • Provide exceptional after-sales support to ensure customer satisfaction.
  • Collaborate with the marketing team to develop sales strategies.
  • Attend industry events and conferences to network and promote the company.
  • Conduct market research to identify sales opportunities and understand customer needs.
  • Prepare sales reports and analyze data to inform business strategies.
  • Work closely with the product development team to suggest improvements based on customer feedback.
  • Stay up-to-date with industry trends and competitor activities.

Requirements

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  • Proven experience in sales or customer service.
  • Strong negotiation and communication skills.
  • Ability to meet and exceed sales targets.
  • Excellent organizational and time management skills.
  • Knowledge of CRM software and sales reporting tools.
  • Bachelor's degree in Business Administration, Marketing, or related field.
  • Ability to work independently and as part of a team.
  • Strong analytical skills to interpret sales data.
  • Flexibility to travel as required.
  • Passion for building and maintaining customer relationships.

Potential interview questions

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  • Can you describe a time when you exceeded sales targets?
  • How do you handle rejection from a potential client?
  • What strategies do you use to maintain long-term relationships with clients?
  • Can you give an example of how you have used data to inform your sales strategy?
  • How do you stay updated with industry trends and competitor activities?