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Title

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Human Resources Manager in a Hotel

Description

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We are looking for a motivated and experienced Human Resources Manager to join our hotel team. In this role, you will be responsible for the comprehensive management of the hotel's human resources, including recruitment, onboarding, training, employee relations, and staff development. As the HR Manager, you will act as a liaison between management and employees, promoting open communication and a positive work environment. Success in this position requires strong experience in HR roles, particularly in the service industry, and the ability to operate in a fast-paced environment. We value excellent interpersonal skills, organizational abilities, and strategic thinking. You should be capable of developing and implementing HR strategies that support the hotel's business goals and enhance the employee experience. Your daily tasks will include workforce planning, shift coordination, managing employment relationships, promoting employee well-being, and supporting staff training and career development. You will also be actively involved in interpreting collective agreements and handling labor law matters. We offer you the opportunity to work in a dynamic and international environment where you can influence the hotel's success and employee satisfaction. You will be supported by a professional team and have the chance to continuously develop your own skills. If you are passionate about people management and want to be part of hospitality excellence, send your application today!

Responsibilities

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  • Oversee all aspects of hotel HR management
  • Plan and execute recruitment processes
  • Develop and maintain HR strategies
  • Coordinate onboarding and training programs
  • Support supervisors in employee relations
  • Promote employee well-being and satisfaction
  • Monitor and report HR metrics
  • Interpret collective agreements
  • Handle employee conflict situations
  • Maintain HR systems and documentation

Requirements

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  • Relevant university degree (e.g., HR, business administration)
  • At least 3 years of experience in HR roles
  • Experience in the service industry, preferably in hospitality
  • Excellent communication and negotiation skills
  • Good knowledge of labor law and collective agreements
  • Ability to work independently and in a team
  • Strong IT skills and experience with HR systems
  • Fluent in Finnish and English
  • Flexibility and stress tolerance
  • Development-oriented and solution-focused mindset

Potential interview questions

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  • What motivates you to work in human resources?
  • Describe your HR experience in the hospitality industry.
  • How do you approach staff development and training?
  • How do you handle conflicts in the workplace?
  • How do you promote employee well-being in practice?
  • How do you stay updated on labor law changes?
  • Give an example of a successful recruitment process.
  • How do you support supervisors in HR matters?
  • How do you improve HR processes for efficiency?
  • How do you align HR strategy with business goals?