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Title
Text copied to clipboard!Retail and Restaurant Associate
Description
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We are looking for an enthusiastic and customer-oriented Retail and Restaurant Associate to join our team. In this versatile role, you will be responsible for assisting customers in both a retail and restaurant environment. You will ensure that customers feel welcome, help them make choices, process payments, and contribute to a clean and organized workspace.
As a Retail and Restaurant Associate, you are the face of our company. You greet customers with a smile, answer their questions, and offer assistance when needed. In the retail area, you help customers find products, keep shelves tidy, and handle transactions at the register. In the restaurant, you take orders, serve food and beverages, and maintain a clean and inviting dining area.
You will work in a dynamic environment where no two days are the same. Flexibility, resilience, and a positive attitude are essential. You will collaborate with colleagues to ensure smooth operations in both the store and restaurant. Additionally, you will adhere to hygiene and safety regulations and contribute to a pleasant atmosphere for both customers and coworkers.
This position offers a great opportunity for individuals who enjoy working with people and thrive in a varied work environment. Experience is a plus but not required – we provide training and support to help you succeed in your role. If you are a team player with a passion for service, we invite you to apply.
Responsibilities
Text copied to clipboard!- Greet and assist customers in a friendly manner
- Restock products and maintain tidy shelves
- Take and serve orders in the restaurant
- Process payments at the register
- Maintain a clean and safe work environment
- Collaborate with team members for smooth operations
- Check and replenish inventory
- Handle customer complaints professionally
- Explain promotions and offers to customers
- Follow hygiene and safety guidelines
Requirements
Text copied to clipboard!- Strong communication skills
- Customer-focused attitude
- Flexible availability, including evenings and weekends
- Team player with a sense of responsibility
- Basic knowledge of POS systems is a plus
- Willingness to learn and attend training
- Resilient and solution-oriented
- Professional appearance
- Experience in hospitality or retail is a plus
- Proficiency in Dutch is required
Potential interview questions
Text copied to clipboard!- Do you have experience in hospitality or retail?
- Are you available on weekends and evenings?
- How do you handle an unhappy customer?
- What does customer service mean to you?
- Can you work well in a team?
- How do you maintain a clean workspace?
- Are you familiar with POS systems?
- What motivates you in this job?
- How do you handle busy peak hours?
- Are you willing to attend training sessions?
