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Title

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Documentation Manager

Description

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We are looking for a detail-oriented and experienced Documentation Manager to join our team. The Documentation Manager will be responsible for the control, security, accessibility, and timeliness of organizational documents such as policies, procedures, guidelines, forms, and templates. They will also manage the flow of documents within the organization and ensure adherence to policies and regulations. The ideal candidate will have a strong understanding of document management processes and systems, excellent attention to detail, and strong leadership skills.

Responsibilities

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  • Develop and implement document management policies and standards.
  • Create and manage document templates.
  • Control the retrieval of documents.
  • Train employees in document control processes.
  • Ensure all documentation meets formal requirements and required standards.
  • Oversee the archiving of old documents.
  • Monitor and evaluate the document control system.
  • Coordinate with other departments to ensure all documents are accurate and have been accepted by all necessary parties.
  • Implement electronic document processing, retrieval, and distribution systems in collaboration with other information technology specialists.
  • Conduct regular document audits ensuring that all documents are up to date.

Requirements

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  • Bachelor's degree in Business Administration or related field.
  • Proven experience as a Document Controller or similar role.
  • Familiarity with project management.
  • Basic knowledge of labor and corporate law.
  • Hands-on experience with MS Office and MS Excel.
  • Knowledge of Electronic Document Management Systems (EDMS).
  • Proficient typing and editing skills.
  • Data organization skills.
  • Attention to detail.
  • Confidentiality.

Potential interview questions

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  • What document management systems have you used in the past?
  • How do you ensure the accuracy and consistency of document content?
  • Can you describe a time when you had to handle a difficult document control situation?
  • How do you train staff on document control procedures?
  • How do you handle confidential documents?