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Title
Text copied to clipboard!Mailroom Associate
Description
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We are looking for a diligent and organized Mailroom Associate to manage the receipt, sorting, and distribution of incoming and outgoing mail within our organization. This role is critical in ensuring timely and accurate handling of all correspondence and packages, supporting smooth communication and operations across departments. The ideal candidate will have strong attention to detail, excellent organizational skills, and the ability to work independently as well as part of a team. Responsibilities include sorting mail by department or recipient, preparing outgoing mail and packages, maintaining accurate records of mail transactions, and operating mailroom equipment such as postage meters and scanners. The Mailroom Associate will also coordinate with courier services and ensure compliance with company policies and security protocols related to mail handling. This position requires physical stamina for handling packages and the ability to manage multiple tasks efficiently in a fast-paced environment. If you are proactive, reliable, and enjoy working in a supportive role that keeps the organization connected, we encourage you to apply.
Responsibilities
Text copied to clipboard!- Sort and distribute incoming mail and packages to appropriate departments or individuals.
- Prepare outgoing mail, including packaging, labeling, and postage.
- Maintain accurate records of all mail transactions and deliveries.
- Operate mailroom equipment such as postage meters, scanners, and sorting machines.
- Coordinate with courier and delivery services to schedule pickups and deliveries.
- Ensure compliance with company policies and security procedures related to mail handling.
- Assist with inventory management of mailroom supplies.
- Report any discrepancies or issues with mail delivery promptly.
- Maintain cleanliness and organization of the mailroom area.
- Support other administrative tasks as needed.
Requirements
Text copied to clipboard!- High school diploma or equivalent.
- Previous experience in mailroom or clerical work preferred.
- Strong organizational and time management skills.
- Ability to handle physical tasks such as lifting packages up to 50 lbs.
- Attention to detail and accuracy in sorting and record-keeping.
- Good communication skills and ability to work in a team.
- Familiarity with mailroom equipment and basic computer skills.
- Ability to maintain confidentiality and handle sensitive information.
- Reliable and punctual with a strong work ethic.
- Flexibility to adapt to changing priorities and workloads.
Potential interview questions
Text copied to clipboard!- What experience do you have with mailroom operations or similar roles?
- How do you ensure accuracy when sorting and distributing mail?
- Describe a time when you had to handle a difficult situation related to mail delivery.
- Are you comfortable operating mailroom equipment and technology?
- How do you prioritize tasks when handling multiple mail deliveries?
- What steps do you take to maintain confidentiality in your work?
- Can you describe your physical ability to handle packages and mail?
- How do you handle repetitive tasks while maintaining attention to detail?
