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Title

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HR Operations Manager

Description

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We are looking for a highly organized and experienced HR Operations Manager to oversee all HR operational activities within our organization. The HR Operations Manager's responsibilities include designing and implementing HR strategies, maintaining employee records, processing employees' payroll, and developing company policies. You should also ensure that all HR operations align with our business goals. To be successful as an HR Operations Manager, you should have extensive HR experience and be familiar with HR technologies. Ultimately, a top-notch HR Operations Manager should be able to improve HR processes, implement strategies that support business growth, improve morale and employee retention, and manage job satisfaction.

Responsibilities

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  • Developing and implementing HR strategies and initiatives aligned with the overall business strategy.
  • Bridging management and employee relations by addressing demands, grievances or other issues.
  • Managing the recruitment and selection process.
  • Supporting current and future business needs through the development, engagement, motivation and preservation of human capital.
  • Developing and monitoring overall HR strategies, systems, tactics and procedures across the organization.
  • Nurturing a positive working environment.
  • Overseeing and managing a performance appraisal system that drives high performance.
  • Maintaining pay plan and benefits program.
  • Assessing training needs to apply and monitor training programs.
  • Reporting to management and provide decision support through HR metrics.

Requirements

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  • Proven working experience as HR Manager or other HR Executive.
  • People oriented and results driven.
  • Demonstrable experience with Human Resources metrics.
  • Knowledge of HR systems and databases.
  • Ability to architect strategy along with leadership skills.
  • Excellent active listening, negotiation and presentation skills.
  • Competence to build and effectively manage interpersonal relationships at all levels of the company.
  • In-depth knowledge of labor law and HR best practices.
  • Degree in Human Resources or related field.
  • Experience with HR software and HRIS systems.

Potential interview questions

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  • How do you handle conflict resolution?
  • What strategies would you use to motivate employees?
  • Can you describe a time when you made a significant impact on your organization's HR operations?
  • How do you stay updated on labor laws and industry trends?
  • What HR software are you familiar with?