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Mailroom Coordinator


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We are looking for a detail-oriented and organized Mailroom Coordinator to manage our mailroom operations. The successful candidate will be responsible for receiving, sorting, and distributing incoming mail; managing outgoing mail; maintaining mailroom supplies; and coordinating mailroom staff. The Mailroom Coordinator will also be responsible for ensuring that all mailroom operations comply with company policies and procedures, as well as federal, state, and local regulations. This role requires excellent organizational skills, the ability to manage multiple tasks simultaneously, and a strong commitment to providing exceptional service to our internal and external customers.


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  • Manage incoming and outgoing mail
  • Coordinate mailroom staff
  • Maintain mailroom supplies
  • Ensure compliance with company policies and procedures
  • Ensure compliance with federal, state, and local regulations
  • Provide exceptional service to internal and external customers
  • Manage multiple tasks simultaneously
  • Maintain a clean and organized mailroom
  • Coordinate with other departments as necessary
  • Handle sensitive and confidential information with discretion


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  • High school diploma or equivalent
  • Previous experience in a mailroom or similar role
  • Excellent organizational skills
  • Ability to manage multiple tasks simultaneously
  • Strong commitment to customer service
  • Knowledge of postal regulations
  • Ability to lift heavy packages
  • Ability to handle sensitive and confidential information with discretion
  • Proficiency in Microsoft Office Suite
  • Excellent communication skills

Potential interview questions

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  • Do you have previous experience in a mailroom or similar role?
  • How do you manage multiple tasks simultaneously?
  • Can you describe a time when you provided exceptional customer service?
  • Are you familiar with postal regulations?
  • Can you lift heavy packages?
  • How do you handle sensitive and confidential information?