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Title
Text copied to clipboard!Phone Host
Description
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We are looking for a friendly and professional individual to join our team as a Phone Host. The successful candidate will be responsible for answering incoming calls, directing calls to appropriate associates, mail distribution, flow of correspondence, requisition of supplies as well as additional clerical duties. The ideal candidate should have excellent oral and written communication skills and be able to organize their work using tools, like MS Office and office equipment. If you have previous experience as a Secretary or Executive administrative assistant and familiarity within our industry, we’d like to meet you. Ultimately, a successful Phone Host should ensure the efficient and smooth day-to-day operation of our office.
Responsibilities
Text copied to clipboard!- Answer phones and operate a switchboard.
- Route calls to specific people.
- Answer inquiries about company.
- Greet visitors warmly and make sure they are comfortable.
- Schedule meetings and conference rooms.
- Ensure reception area is tidy.
- Coordinate mail flow in and out of office.
- Coordinate office activities.
- Handle phone calls from people calling in sick.
- Gather personal and insurance information.
Requirements
Text copied to clipboard!- High school diploma.
- Consistent, professional dress and manner.
- Excellent written and verbal communication skills.
- Competency in Microsoft applications including Word, Excel, and Outlook.
- Good time management skills.
- Experience with administrative and clerical procedures.
- Able to contribute positively as part of a team, helping out with various tasks as required.
Potential interview questions
Text copied to clipboard!- How do you handle stress and pressure?
- What is your greatest strength?
- What is your greatest weakness?
- How do you handle success and failure?
- How do you motivate yourself?